Idea Cellular Prepaid Connection
Unwanted Services Activated

Respected Sir,

I'm an owner of a Prepaid number from Idea Cellular 9911241190 for past several years. For the past few months, Idea has activated a Cricket Alert Service on my mobile number for which Rs. 30 are deducted each month. I've never requested for activation of the service and now it has become a permanent nuisance as several messages about cricket updates are sent continuously on my number.

I've several times connected Idea and requested them for discontinuation of the service but most of the times I get a response from them stating that their server is down and I should call back afer 4-5 hrs. At times when they've not taken the mentioned defence, they tell me that I'll get an sms of complaint registration along with Complaint Id and the service will be deactivated within 24 hrs. Inspite of all this, the service has not been discontinued and I'm feeling harrased by the service providers due to high numbers of unwanted messages being received on the mobile.

I would request you to address the matter and provide some respite from the harrassment.

Thanks,

Seema M

seemam@competentsoftware.com

Company: Idea Cellular Prepaid Connection
Country: India
State: Delhi

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