Idea Cellular - Prepaid Mobile
Unauthorized reduction of Rs100 with out giving any service or confirmation

Sir

On 19th Oct at 8.45 PM i got a service message from IDEA, and just on opening the message they give another message showing "Thank you for subscribing - now download games". I just exit from the message without trying to download any. But the IDEA cellular, fraudulently deducted Rs 100 from my account.

It was a clear fraud. I try to register a complaint by calling their customer care, but the people at the customer care center at Ernakulam did not co-operates with me.

When I called a zonal manager Smt. Rathi S Kumar at her mobile 9656006680 she merely advice me not to open such messages. She told that IDEA will cut off money with out any intimation, even if we are not accepting any services.

I could understood that IDEA Cellular is looting their clients in this way and many other.

Please do some thing to prevent these looters.

Company: Idea Cellular - Prepaid Mobile
Country: India
State: Kerala
City: Wayanad

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