IDEA postpaid connection
False Commitment & Negligence Service

Dear Sir/Mam,

Myself lokeshwaran. Since july 1st week i received a message from one of idea distributor saying there is plan called 199 under that i can get 600 minutes local calls and 250 sms along with that Reebok watch will be given during 1st month bill payment. Later i called and asked the person to come for signup and finished the formalities and paid Rs: 300 as sim activation and they have told that will be deducted from 4th & 5th month bills.

Now for paying my bill i have called adayar showroom they are telling there no such schemes of Reebok watch and i called idea customer care and they have told that the offer was closed and it was valid till jan 11.

If that the concern why they should lie and make connection, when my 1st payment itself I’m facing the disappointment then there are no reason is there to continue with idea service. It is not a matter of watch, but trust and commitment. When its was failed in the beginning there are no points to continue with idea service. I'm not going to pay the current month bill & continue. Hence I demand idea to to proceed my closure formalities and refund My money Rs: 300 sim activation fee and charges of mental agony for last 4 months.

My number: 9884493093

Migration Date : 13th july.

Chelan Serial No: 0133599.

Your prompt reply is awaited.

Regards,

Lokesh

9884493093/9884612785

Company: IDEA postpaid connection
Country: India
State: Tamil Nadu
City: Chennai

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