IDEA PREPAID
Daily rental deduction without subscription

One fine day I wake up to realise that Idea prepaid has started ripping me slowly by deducting 2 Rs/day, which in normal cases would have gone unnoticed. i waited for 3 days and made it sure that I have not made any calls. So early morning I called up the customer care rep and reported the incident. They said that a daily rental night free plan has been added to my account! (how can they do that when i have not subscribed?). They said that they are cancelling that refunding the 6Rs within 48 hours.

Indeed I did receive the Rs.6 by the end of the next 2 days but they plan did not get cancelled yet, so I have been again deducted Rs.4. This has been going on for the past 6 days and Idea now owes me Rs.12. I have logged in as many as 6 requests till now, daily one each, but they have not cancelled the offer nor stopped deducting the amount or refund me.

Company: IDEA PREPAID
Country: India

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