Idea prepaid service
Unauthorized balance deduction and cheap customer service

I contacted idea customer service around 10:30 pm on 28/11 in regards with a gprs service.i had a word with an agent named satyendra who was very rude and disconnected the call.after that incident they started deducting my balance and my balance was deducted by 120 rupees and my balance reached a negative amount.i contacted idea customer service several times since then but i am getting run around and they are still deducting my balance and every time i recharge my balane they are deducting it for any service which i have never opted for. now i am feeling being harassed by this unauthorized deduction and cheap customer service. all that started happening after my conversation with agent satyendra and i am sure he is the person behind all that. so please do the needfull against all that is happening. i am sure i am not the only one. please stop that so that no other customer can be harassed like this. now i am planning to switch to othere mobile services. my contact number is 9990586703 and name is jitendra shukla.

Company: Idea prepaid service
Country: India
State: Delhi
City: New Delhi

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