Idea prepaid services
Misleading, misguiding call & Extra call after activating DND

Hi Sir,

I would like to inform you that now a days IDEA company disturbed the customer by cutting charges with their own not refunding them with a specific particular time, which they promised to customer..They increased their time from 24 hour to one month & IDEA company is not solving the problem.like ME. Firstly they call to me & told that It is free service (idea net service) (misleading or misguiding call)

but after that they deduct my balance 20 rupees. & I call to customer care & deactivated the service but they again deduct my balance up to three days..amount to 80 rupees..

& not refunding me ..please sir help to solve my problem, i am getting very disturbed. complain no :- 1-3383592829 & 1-3544138458

& sir my DND service is already activated but still i received calls & Messages from IDEA company.

Thanks

plz solve my problem

Company: Idea prepaid services
Country: India
State: Delhi
City: North West Delhi

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