Reliance Global Call
Fraud Practices

Reliance Phone Cards is full of bogus business practices. Their customer service is one of worst you can ever see. I used their service for some time; and find their attitude disgusting. First, their cards don't connect, but still they charge for the minutes you were on the line. Second, they send emails offering additional minutes to be added when you recharge. They NEVER do. Their canned replies are: 'We don't have that scheme'. 'It does not apply to you'. 'That scheme was doment (i.e. dormant)'. 'We will check later. The concerned department is not available now'. 'Did you really get the email? Then read it out now'. 'You got the email last week? That is so old'. etc. etc... They send a large number of spam promotional emails. There is no way to stop them. There is no 'unsubscribe' link. When you call the customer service, they would assure you that they would not send the spam anymore; but they NEVER do. Their customer service is so rude. They don't listen to you any way and talk over you. They refuse to transfer to the supervisor (if he/she ever existing). DON'T DO BUSINESS WITH RELIANCE GLOBAL CALL. They are bogus and fraud. It is waste of your money, time, and peace of mind.

Company: Reliance Global Call
Country: India

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