AirCel
Wrong Balance Deduction

Telecommunications

Sir, I am Priyank a Aircel's U.P. Subscriber Having Mobile No. 9808204170. I want to say that aircel had deduct my a/c balance by ACTIVATING DAILER TONE from THEIR SIDE on 11dec, 09 but between that period my cell was SWITCHED OFF. when put on my phone 24 Dec. Everthing was Ok, but when Rechared My Phone on 26 Dec there is Dalier tone, But On 27th evening My balance was deducted. In This Regard I had LAUNCH A COMPLAINT, its NO. was 1-1406737372 on 27th itself and they told me your balance WILL BE REFUNDED within 7 DAYS. But Still It was Not Refunded, They are REFUSES TO REFUND my Balance by saying you have launch complaint with in 48Hrs but put it on 24dec when everythig was fine. And This The THIRD TIME THAT I AM FACING THIS PROBLEM.


Company: AirCel
Country: India
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