Vodafone
NUMBER DISCONNECTED ON UNAUTHORISED PERSON COMPLAINTS

MY NAME IS ANAND, I HAVE 2 VODAFONE CONNECTION IN HARYANA, FROM YESTERDAY MY BOTH NO. ARE DISCONNECTED . WHEN I CONTACT CUSTOMER CARE THEY TOLD ME THAT MY BOTH NO. ARE DISCONNECTED DUE TO SOMEBODY CALL THEM AND INFORM THAT MY BOTH NO. HAVE BEEN LOST, PLEASE DISCONNECT THESE NUMBERS AS SOON AS POSSIBLE AND THE CUSTOMER CARE EXECUTIVE DISCONNECT MY BOTH NUMBERS WITHOUT ANY WRITTEN INFORMATION AND WITHOUT CONFERMATION THAT THE PERSON WHO GAVE THESE INFORMATION TO THEM IS THE PERSON TO WHOME THOSE NUMBERS WERE ISSUED . WHEN I ASKED THAT EXECUTIVE THE DETAIL OF THAT PERSON WHO CALL THE CUSTOMER CARE FOR DISCONNECT MY NUMBER THE EXECUTIVE ADVICE ME THAT FIRST OF ALL I HAVE TO INFORM IN POLICE STATION AND TAKE THE COPY OF FIR AND DEPOSIT THAT COPY IN VODAFONE CUSTOMER CARE CENTR THEN I ASKED THAT EXECUTE THAT DO U TAKE THE COPY OF FIR AT THE TIME OF DISCONNECTING MY NO. HE RELPY THAT THERE IS NO PROVISION OF FIR AT THE TIME OF DISCONNECTING NUMBER AND IF I WANT TO START THAT NUMERS I HAVE TO GIVE MY ID PROOF AGAIN . I ASK THAT EXECUTIVE IF I HAVE THE DETAIL OF CHIEF MINISTER MOBILE NO. CAN I STOP THAT NO. ONLY BY GIVING THE DETAIL ON TELEPHONE ON THIS ANSWER HE REPLY THAT IT CAN'T POSSIBLE, IF IT CANT POSSIBLE THEN WHYMY NUMBER ARE DISCONNETED ONLY ON TELEPHONIC CONVERSATION...???

I HOPE THAT MY PROBLEM WILL BE SOLVED AS SOON AS POSSIBLE...

IF ANY VODAFONE EXCUTIVE FOUND THIS COMPLAINT PLZ CONTACT ME ON MY e- MAIL ID

anandchauhan24 @gmail.com, rediffmail.com

MOB. NO. 9810269690

Company: Vodafone
Country: India

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