Airtel
New Prepaid number not working

To Airtel,

This is Vishal Rampuria, from Jaipur. I purchased a new airtel prepaid connection on 30th April from a retailer as Bees dukan, adarsh Nagar. My sim card was activated by retailer and given to me but it stop working in a day, message was displayed "Sim card registration failed" when i went to retailer then he called the back office of airtell suppliers, who supply sim to him, they told that this may be some sim problem and they suggested him to issue me new sim. Then retailer issued me new sim card and activated but again in few days it stop working and same message is displayed, "Sim card registration failed". When i went to retailer saying that same problem is coming then he again called back office and told me he will get back to me but and i was given ans. That there is some problem you have to get new sim issued for this number. When i went to airtel office they told me today system is not working come tomorrow and then i went next day they told me this number is not coming in system in your name. Similarly i was unguided at different stages by all different people who are sitting at a important seat of airtel. Till today my number is not working. It is more than 10 days. Today morning i purchased a new sim of same number and was told it will start in next 4 hours but still it is not started.

This is my request to Airtel that please look into this matter and try to solve it and compensate my loss of work.

Regards

Vishal

Company: Airtel
Country: India

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