Airtel
Prepaid Service

My airtel Mobile number is 9790896391. It is prepaid one. A sum of Rs.20/- is continueously deducted every week for the past 6 months without my consultation/permission. Still they are telling that GPRS is free. I never used GPRS or Airtel live for messages. I have contacted customer service twice and informed this. But no action. Yesterday I got a new message that they are going to deduct Rs.20/- for some other facility. But it is also informed that if I am not interested I can Unsubscribe. According I unsubscribed by sending a message. But Rs.3/- has been deducted as SMS charges. They only asked my option wheather such facility is requuired or not. I replied. for that they have charged Rs.3/- for which there is no justification. In case I was keeping mum Rs.20/- will be deducted as informed by their SMS.

Still they are telling that GPRS is free. But wihtout using GPRS or Airtel Live they are deducting Rs.20/- every week.

Company: Airtel
Country: India

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