IPHONE 3GS -Airtel
Deduction of Money For Free Gprs

I Recently Bought IPHONE 3GS airtel locked from airtel relation ship center -kharkhana

There is a Free Gprs plan for buying an iphone: it is as below

Data Usage/Month Charges

First 500 MB Free

> 500 MB 30p/50KB

Offer applicable to all existing as well as new Airtel Postpaid and Prepaid customers purchasing iPhone from Airtel authorised

sales point.

Terms and Conditions:

• This phone can only be used with an Airtel connection. All warranties/benefits are null and void if unlocked.

• Free 500 MB of data download/month for 12 months. Charges after free usage are Re. 0.30 / 50 KB

source: http://www.airtel.in/iphone-3gs/iphone-data-plan.html

i called the customer care and got it activated

i got confirmation sms also

reference number:0730121361

when i browsed my main balance got deducted by 50 rs!!!

now called the customer care,

they transfered it to the supervisor

he said he dint hear about the plan!!

he made me on hold and said:

"You need to download an application to your iphone to use it"

"Go to airtel shop and download and you will get it "!

Application???

they dint say me...

and wait

once the plan is activated how can u charge 50RS

and he said he cant refund it!!!

its clearly said we get 500mb per month

after that 30ps/50 kb

Solve my problem

Company: IPHONE 3GS -Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

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