Bharti Airtel Limited
Customer harassment

I received 607476473 dated 21-April against number telephone number 9818380841 . This was cleared vide cheque no. 666656 dated 24-04-07 drawn on HDFC bank, Kalkaji. Account number mentions on invoice is 102-102257213.

1. In spite of my clearing the bill of 21-April I get calls from AIRTEL that I have not paid. I discussed the matter on their helpline number 121. The outcome of discussion is that AIRTEL has generated two bills against my telephone number 9818380841. This mistake must be corrected by them only. According to a SMS message sent by AIRTEL they gave a a service request number 12512341 with a commitment to sort out by Wednesday 16 May by 1000Hrs. Without concluding the matter they have disconnected my number. Why; I want to know my fault from AIRTEL. In fact I have not received the second bill from AIRTEL Probably they have sent the bill to my old address, telephone number?

2. AIRTEL have messed-up my mailing address too. According to their mail dated 02-April they have confirmed my mailing address but they keep sending the bill at old address.

I want AIRTEL to tell me single valid reason for discontinuing my outgoing calls. Why such a harassment to the customer?

Company: Bharti Airtel Limited
Country: India

  <     >