Bharti Airtel
SMS getting delivered to other party when you really do not send it

For last 4 wks or so a person is complaining of receiving one SMS (early in the morning) daily on his mobile -- neither the other person knows me nor I know him! The other person receives SMS daily at 6am, even if my mobile is switched off overnight.

This is happening even when I am not sending any SMS to any person at all.

I requested Airtel to correct this issue: after several calls to their call center I was able to register my complaint. Then they started strange tricks to solve the problem - like changing SMS center numbers (in my phone), chaging the equipment etc. Nothing worked and the other party continued to receive SMS.

I escalated the problem up to appellate of Airtel, but of no avail. After passing a lot of time, now they say that first get FIR registered and then Airtel will proceed to check what is happening in THEIR network.

This is extremely disappointing to see their carelessness, delayed response and ignorance.

I think now I will have to change my number!

Company: Bharti Airtel
Country: India

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