Loop Mobile
Mobile Number Portability

My cell number is 9821237329 and operator is Loop Mobile, Mumbai. On 20 January itself I sent an sms to port this number. I got UPC code which is LM132824. I submitted all the documents required for porting my number to vodafone. 2 days later I came to know that loop mobile has rejected this transfer, citing wrong UPC code. I went personally to Loop Mobile, Ghatkopar Gallery, on 26 Jan to ask them why they gave wrong UPC as the reason whereas they themselves had sent the UPC code sms to me and the code written in the transfer form was absolutely correct. They verified in their system and even agreed that nothing is wrong with the UPC code but they said they can't do anything about it. In fact they said that why was I porting and forced me to stay with them.

I again went to vodafone and have explained them the tricks played by Loop Mobile.

But still my number is not ported and I guess there is no authority to check these kind of false tactics played by Loop Mobile to prevent their customers from porting.

Why is this MNP process so weak such that mobile service providers like Loop Mobile can freely harass customers. I want to port as soon as possible but just don't know what to do.

Is TRAI listening? Please help me.

Company: Loop Mobile
Country: India
State: Maharashtra
City: Mumbai City

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