Loop Mobile
Deducting Money for unwanted pack

Deducting Money for unwanted pack

My Mob: 08082421728

I was charged Rs. 50 on July 9 for some 'Indian Law' Pack which i have not subscribed. Then after for each day the Loop mobile has deducted Rs.1. I have lost my Rs 40 to 50 because of this.

After realising this deduction when I called up the Customer service center they refuses to give the refund. They told me that they will stop this pack within 24 hours. But it not happens till zero balance.

Every day I called customer care for this. But they didn't give me proper answer. they mostly told me "Aaj k baad apka paisa nahi katega, main ne system me update kar diya hai" but it continues till ZERO balance. After 6 days on July 18 again Rs.1 deducted, when I asked they were unable to answer (according to them the information was not updated, there server was down now..etc & he cannot give me the detail of deduction).

This is very irritating...

.

What should I do??

Company: Loop Mobile
Country: India
State: Maharashtra
City: Thane

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