9503819883
Unnecessary activation of service and balance deduction
- 03-12-2011
- 374
My Name is Ashish, mobile number -9503819883. Pune. I have
been using Airtel service for the last few year, recently i am facing
several problems, those being unnecessary promotional calls and
messages. Yesterday i received a message for airtel that 30 Rs as been
deducted form my account for some Cricket fever service and the Fever
Id number is 16122. Well i have never asked for this service and i
dont find any reason why this service has been forcefully subscribed
to my number. I have tried in vain to talk to a customer care exec,
via the numbers 121, 198, but i never get through to a person.
The following mail was sent to Nodal officer and i was told by an
SMS that the matter would be investigated within 24hrs but as expected
out of airtel nothing has yet materialized. Yesterday i read in the
newspaper that airtel has the highest number of complaints regarding
this kind of forced service deduction registered with TRAI. I would
even doubt if this message would ever be read by the airtel official,
who are good for nothing unprofessional personals
Company: 9503819883
Country: India
State: Maharashtra