Matrix
Cheating of Bill

Hi,

I took an Matrix Sim for my Singapore&Malayais Travel for a period of 7 days and while taking this sim they never explained to me the billing process. I gave my credit card and they said that they have blocked the of 5000 INR and would be refunded. When asked about billing the person aid that they would notify us when the bill comes and the amount and how to make the payment.

After nearly a month suddenly one day I got alerts of 110000 transaction from my credit card from Matrix and after some time they called and saying that your bill amount is 159000 INR...!!! Please pay the remaining balance...!! Without any initimation they stole my money from the credit card and asking for the remaining money. I was shocked to see that that much of amount..!!! Who in the world will bill more that a lakh of bill for a period of 7 days.. Is this something the Mobile Market is new to the world...??

So I denyed paying the remaining money saying this is a cheat and fraud and I would require a orginal bill from the SingTel and would verify it. When contacted to SingTel they were not able to track the Account No which the the Matrix sent to me...!!!

Seriously they are cheating the customers like this and I'm taking this very seriously and legally I will proceed this. Anybody is met with the same incidents please notify me or file a complaint. Every single rupeee is hard earned money and simply dosent grow in trees folks..!!!

Thanks!

Company: Matrix
Country: India
State: Maharashtra

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