Matrix
Over billing

Mobile No. 3024309012 Sim No. 3351190165 -

The bill amount is incorrect. The usage shown is wrong.

While using the Dongul it showed the usage made of AT&T and it was approx 60 MB total. Where as the Itemized bill sent by email shows a very heavy usage.

Mr. Rahul Aggarwal (Sr. Business Development Executive) from Matrix Mandi Road, Mehrauli - sold us a plan were we were allowed 200 MB free.

On good faith we returned the Dongul or else if we were aware that such wrong billing would be created we would have kept the dongul until the Original bill was generated to us.

We are shocked to see that a reputed company as Matrix can cheat there consumers so openly.

Till date we have not received the ORIGINAL BILL. It has been 4 months.

We have sent mails to Matrix but nobody has taken any action. We had given a security of Rs.10, 000 and Matrix made sure they made a fabricated bill and took all the money.

Kindly look into the matter immediately and resolve this issue. We have been totally cheated.

Further, added to the harrassement we keep getting messages and calls that our bills are pending whereas those numbers do not even belong to us they are issued to some other parties.

Company: Matrix
Country: India
State: Haryana
City: Gurgaon

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