Matrix Cellular
FALSE BILLING

First, I must say that I had extremely bad experience with Matrix and I have no doubts saying that Matrix is FRAUD. I used Matrix SIM card for Finland and Sweden. Customer Name: Mr. Siddhartha Pratim Saikia CAF No: M 1801517 Account Code: 480305.

I have been charged FALSE for calls worth Rs 4519.28 as per the details below:

Roaming-Voice 00:07:17 56.40 4, 519.28

09/10 11:17:33 00358600140140 Roaming Call Finland 00:02:39 21.15 1, 694.75

09/10 12:05:31 00358600140140 Roaming Call Finland 00:04:38 35.25 2, 824.53

I called the same number few times. When I called the above number from Sweden, I was charged Rs 156.25. HOW CAN THE SAME CALL BE CHARGED RS 4519.28 FROM FINLAND? My SIM was valid for both FINLAND and SWEDEN.

Under any circumstances, I will not pat these FALSE charges. I want Matrix to revert RS 4519.28 to my credit card immediately. Else, I WILL TAKE THE MATTER TO CHAIRMAN OF TELECOM REGULATORY AUTHORITY OF INDIA (TRAI) and TELECOM MINISTRY.

I WANT MY MONEY BACK IMMEDIATELY.

Company: Matrix Cellular
Country: India
State: Delhi

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