MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
REFUND CHEQUE IN WRONG NAME

CUSTOMER REF. NO..FT120114164132 JUTIKA NANDAN GOKARN MATRIX CELLULAR INTERNATIONAL CARD

With reference to above i received refund amount of Rs.5000/- by cheque no.013316 dated 14.01.2011 with wrong name i.e. Sutika Gokarn instead of correct name JUTIKA GOKARN. I immediately contacted company's customer representative Mr. Abhishek mobile no.9819948413 who every time gave me false hopes that he will pay me cash and take the cheque back or i will correct the cheque, but till date nothing has been done. This lapse on behalf of the company is grave. As it is i had disconnected my connection in sept and i got refund order in Jan after repeated followup with Abhishek. Please advise me in this matter I am totally disappointed with the services the company is giving. Please arrange to look in the matter.

KAVITA GOKARN

MOBILE NO. 9820066065

28.2.2012

Company: MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
Country: India
State: Maharashtra
City: Mumbai Suburban

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