Micromax
Abut fault product

Hi,

I Mukesh I bought a mobile (Make: Micromax Q5 fb) Which was purchased on first of April from the dealer "Mobile Gallery" in 'Malleshwaram'. At the time of delivery he gave me a mobile box which the seal was broken i informed the dealer abut the broken seal, he informed that the seal would be broken because i need to show to the customer, and he deliverd the same mobile set to me... and he charged me 4500/- rs for the same.

The dealer even did not check weather all the feature of the mobile is working or not... and i did not purchase the memory card at the time of purchasing the mobile... he just inserted the sim card and he gave the mobile phone to me... and today (7/6) i went to the same dealer to purchase the memory card and he is inserting the card and the mobile is not reading the card... and the dealer informed me that its the fault with the mobile you need to contact service center abut the same... informed the dealer abut the seal which was broken at the time of dilevery and also informed him that he did not check weather all the feature of the mobile is working or not... infromed the dealer that i took the mobile and today i am buying the memory card and its not working... i told him to get that mobile exchanged or get it repaired immediately and he telling that i cant do immediately or u can direct contact the service center... However i have given the mobile to dealer to get it serviced and he told he would take 3 to 4 days... I dont know wat to do with this dealer who has cheated me. Its not even my fault nor i damaged the mobile but i am suffering now with the problem... I want help...

Company: Micromax
Country: India
State: Karnataka
City: Bangalore

  <     >