BSNL Mobile
Waiting for 7 month to change plan!

I am user of BSNL prepaid mobile more than 3 years... 8 months before I took life time plan for my connection with a recharge voucher... after some time i came to know this plan is not good for me because charges are very high... so i contacted customer care to change my plan to normal plan of excel... they told me to send sms to "CONV" to 3733... that i did but nothing happen for 15 days just got a sms to wait, from that time i am waiting... I recalled customer care they advice me to send sms again and again and again... till now I sent more than 500 sms to change my plan. I went to local office of bsnl they told me we are unable to do anything... customer care is still asking me to sms on (rubbish) 3733 (server down)... Bsnl Mobile service is very poor!

Company: BSNL Mobile
Country: India

  <     >