Mobile service (vodafone)
Wrong deduction

Dear Sir/Madam

I have complaint regarding cellular company name vodafone. In month of march on date 5 year 2012 (5-3-12) i have been charged for rs 89 for that they don't have any information bill sent by them by charging rs 50 . whenever i called in customer care mostly information is given that either you have been charged for GPRS or information is not available.

I am using blackberry handset and using blackberry Internet services (BIS) for that they charge Rs 399 for 30 days. they advertise that if you use 399 blackberry plan user can do unlimited surfing and can download contents from free sites or can use applications for that nothing will be charged.

I have visited twice to vodafone store once for deduction and once for bill as i have not received as said period of time.

I have mailed them at nodal officer but they replied me by calling that whatever deductions have been done is correct

but when i received bill nothing is shown why and where amount has been deducted on 5-3-12

Company: Mobile service (vodafone)
Country: India
State: Maharashtra
City: Mumbai City

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