MTNL
Telephone dead for last 20 days

With grief I have to inform that my telephone No.011-22718018 has been out of order for the last 20 days. I have regularly been lodging complaint about the same in MTNL service no. 198 and last being on 02.03.2010. As the complaint no.1064 is not attended till date, I am unable to lodge complaint in No.198. Further, I have been sending e_mail at gmty@bol.net.in almost on every day ie. even today.

I have been paying rent of Rs.599/- apart from call charges etc. and I feel MTNL should have moral responsibility in attending the complaint of customer swiftly rather it has been falling in their deaf ear. On 09.03. I visited their officer personally in Mayur Vihar Phase-I and made a written complaint. They assured me that day saying my phone will be alright within a day or two. As such, I request you to direct the concerned officials to get my line restored.

Thanking you,

Yours sincerely,

(V.Shankar)

C-1, Lovely Apartments,

Mayur Vihar Phase-I Extn.,

Delhi.110 091

Company: MTNL
Country: India

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