MTNL
Deduction of balance without information

I am a resident of dwarka and using mtnl connection (mobile service a.k.a dolphin). Yesterday i

received a msg that 20rs have been deducted from my balance because i

susbscribed an ipl score service. I called customer care and they said

right now they dont have any information regarding it and they asked

me to call next morning. After 2 hours i received same message and then

again they deducted 20rs from my balance. In total 40 rs were

deducted. When i called on 1503 (there customer care number) one of

there employee gave me another number and didnt talk properly. Then i

called on 1909 .REPRESENTATIVE blocked all these kind of messages but

they are not returning my balance. Also still i am receiving unnecessary messages and they assured me that they have blocked this service via a text message.

I lost Rs 40 without doing anything and they are saying they will not return it back.

Company: MTNL
Country: India
State: Delhi
City: South West Delhi

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