MTS
STD CHARGE

SIR,

MY MTS NO IS 9143059574.

I CALL TO MTS CUSTOMER CARE ON 5 MARCH AT 3.03 PM FOR CONFIRMATION OF MY CURRENT STD CHARGES.THEY CONFIRM ME THAT YOUR LOCAL CHARGES IS 30 PAISA & STD CHARGES IS 49 PAISA. I REPEAT 4 TIMES ABOUT MY STD CHARGES. THEY CONFIRM ME SAME THING.

BUT WHEN I MAKE STD CALLS ON 5 MARCH AT 9.54PM AFTER 10 MINUTES WHEN I DISCONNECT THE LINE THEY MINUS MY Rs. 14/-. I SOCKED WHAT HAPPEND??THEN IMMEDIATELY CONNECT TO CUSTOMER CARE AT 10.05 PM.THEY TOLD ME THAT "AAMRA DUKHITO". WHEN I TOLD HIM PLZ TRANSFER LINE TO YOUR BOSS. HE TALK & HOLD ME UPTO 13 MINUTE.AFTER THAT REPLY ME THAT SIR BOSS IS BUSY NOW PLZ CALL AFTER 4 HOUR.

MY REQUEST ONLY ONE THING THAT CREDIT MY MONEY TO MY ACCOUNT.

THX & REGDS.

ANIL KUMAR TRIPATHI

Company: MTS
Country: India
State: West Bengal

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