NA
Vodafone mumbai

Hi,

The Vodafone Co. is just too irresponsible...!!! When you do not pay their bill, they are sooooooo much after you, to pay bill, and they also charge you for late payment...!!! why does the case not work this way vice versa too!!!??

In fact, the case other way round also works in THEIR FAVOR only..!!

When they are supposed to pay you back your refund, (since you have paid an amount in advance towards the bill),

they will delay your request for disconnection of the number, keep charging you monthly bills,

despite you having disconnected the number,

and this bill amount will be taken from your advance... i.e. you are not using the number, thinking it has been disconnected...

so your bills have only rentals as the billing charges and NOTHING MORE!!!

and when you come to know of this, and respond back... asking why are you still billing? I had requested for a disconnection, by visiting the vodafone gallery myself...

they say: " ohh nooo sir, we never received any request from you in writing regarding the disconnection..!! the bill has already been generated! i'm sorry, but this amount has to be paid by you. We'll disconnect your number now, but you will not get credit for the earlier bill's rental..!! "

'WILL NOT GET CREDIT FOR THE EARLIER RENTALSSS!!! '

DESPITE THE FACT THAT THE BILL AMOUNT CONTAINED "ONLY" RENTAL CHARGES, that too because of the mistake done BY VODAFONE...!!!

It's very disappointing to know that such a big Co. like this, can do such a thing!!!

Rather than giving the amount back which is wrongly charged to the customer, along with interest for faulty action and delayed payment, they take more and more from such customers, to make up for their loss which they face when people dont pay their bill's and leave the number as it is and throw away their card!!

Is this how Vodafone works!!! Is this how they make their earnings!!! by Charging the middle-class people with their hard earned money for no reason at all!!! for no service provided!!

Company: NA
Country: India

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