Tata Docomo
Online recharge not done

I have always used online recharge option to recharge my balance in many telecommunication company but on 01/08 i tried to recharge my balance on my tata docomo number 8460481920 of Rs. 1000/- and i did that using my Online SBI account which i use always for online shopping or any recharge.

but this time when i did the recharge 1000/- got deducted from my account from SBI and it is even showing that the transaction was done to tata docomo account and " MSBI2781744347IGB9853120 TRANSFER TO 31014960840 BILLDESK TRANSACTION A" like this is written in my bank statement.

but even after 24 hours i have not got a single penny. when i called the customer care they gave me a retalier complaint number 52202 which is not a valid number and when i told that them what happened to me they said dont worry sir you will get your money. but i am travelling abroad and i had to recharge my phone so that i can use it on an international roaming but this is very wrong. i mean where my money can go???

pls get back to me soon with my money... i hope you guys will help me to get a solution..

Company: Tata Docomo
Country: India
State: Gujarat
City: Gandhinagar

  <     >