Aircel
Cheated me

Sir,

I am a AIRCEL user in Burdwan, I got a message from a number 57000 on 21FEB that i have been charged Rs.30 for activating Friends Zone service which i had never done. In the message a number 570001 was give for deactivating service. I tried to deactivate the service many times but the call did not connected, even for using the service I was not able to call on 57000. I complaint to their customer care service and requested for deactivating the service. They promised they will deactivate within 48 hrs. I again called to know the status of complaint and they informed that it had been deactivated but again on 23 MARCH i got a msg mentioning that my service has been renewed and Rs.15 had been charged. I again complaint to customer care service but they tried to ignore by asking me to call after 48hrs, sometime after 24 hrs, sometime they promised to call me back to solve my problem... and so on but nothing has been done yet regarding my complaint and i am unable to call that number 570001 to deactivate the service even I am not able to call on 57000 to use the service. In this way they are still cheating me. Please help me sir.

Company: Aircel
Country: India
State: West Bengal

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