Aircel
Wrong charge and services activated

Dear Sir/Madam,

I am a user of Aircel Prepaid Services UP West District Mathura. I never used the number for voice calls but for only data services till 17th Feb. On my number even DND service is activated the company people activated call back tune and funny jokes service without any intimation to me. I raised a complaint and their supervisor informed me that the problem will be addressed within 24 hours. So I assured but after 8 days when I recharged my mobile by rs 20 they deducted rs 15. When I called the customer care they said yes problem was from our side but we can not refund your money.

Kindly register it as my complaint against Aircel company and take necessary steps against them.

Thanks and Regards,

Ganesh Kumar Sharma

Mob Number: 9808416980

Company: Aircel
Country: India

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