Aircel
Automatic dedcuted amount from balance
- 03-08-2010
- 15
My complaint no 11258096143 given on 4 December is still pending. Can I know what action have you taken on that??? 1 st I recharge my account on 24 November than that day your Cricket SMS service automatic activated in no 9768245191. This service I try to deactivate. I, My self called on 121 call center they told me as follows:
1. on 04/12/09 They told me send UNSUB CRI on 58000 OK I do this but after that also second day my balance deduct.
2. On 05/12/09 they told me we taken your complaint and give me complaint no 11258096143 than also my balance deduct.
3. On 06/12/09 they told me you send UNSUB CRI on 58000 again and also do *234# and do unsubscripted than also my balance deduct.
4. Than I call 0n 13/12/09 but your call center Representative told me I send your compliant on argent basis you get call but not come any call your side till date daily my balance cut
5. Than I call 0n 19/12/09 but your call center Representative told me again I send your compliant on argent basis you get call but not come any call your side till date daily my balance cut
6. Than on 21/120/09 this service stop but till date daily my balance cut
7. Than on 26/120/09 call come from your side from 9965500600 Mr. Ganesh talk with me and he told me you are right that is me and he will get back to me within 24 hours. But that 24 hours has not been completed till date.
Please give me answer to my questions below
1. When can I expect your call and who can reply solve my problem.?
2. Why was the unsubscripted request was not accepted at the 1 st request itself.?
3. Now How will I get my refund back and within how much time from 4 dec to 21 dec?
4. I register For DND service but still disturb from your side.? HELP???
Important: Hence forth I would not like to get any service activation call or active or your SMS (like *234#78) for following no.
1) 9768245181
2) 9768245191
3) 9768840987
4) 9768837987
Hoping for quick and positive reply from your end
Company: Aircel
Country: India