Aircel
Activation of frendz chat service without permission and balance deduction

DEAR SIR,

I AM USER OF AIRCEL MOBILE AND MY MOBILE NO. IS 8802956630. ON 13TH APRIL 8.23 PM, I GOT A MESSAGE FROM 57000 THAT AIRCEL FRIENDS ZONE HAVE BEEN ACTIVATED AND 20/- HAS BEEN DEDUCTED FOR 20 DAYS FROM MY MOBILE. I COMPLAINT ABOUT IT VIA COMPLAINT NO. 1-18665858 TO CUSTOMER CARE EXECUTIVE AJIT KUMAR ABOUT IT, HE TOLD ME THAT MY COMPLAINT WILL BE RESOLVED TILL 17TH APRIL. ON 20TH APRIL I ASKED ON CUSTOMER CARE ABOUT IT, HE TOLD ME THAT THIS SERVICE IS ACTIVATED BY ME NOT BY THE COMPANY, SO THE CO. WILL NOT REFUND MY MONEY (20/-).

SIR PLEASE TAKE AN ACTION AGAINST THIS COMPANY BECAUSE THEY DEDUCTED 20/- AS THEIR WISH AND MAY BE ANOTHER DAY THEY WILL DEDUCT WHOLE AMOUNT FROM MY BALANCE OR OTHER CUSTOMER`S BALANCE. PLEASE TAKE AN ACTION IMMEDIATLY.

THANX AND REGARDS

VAIBHAV MAHESHWARI

MOB-8802956630 & 9210461456

Company: Aircel
Country: India
State: Delhi
City: East Delhi

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