Aircel
Reduction of Account Balance

I knew that the GSM service providing companies are creating new plans to make profit everyday. But there must be a limit. I have been using a 2g GSM connection (prepaid). When i recharge my account they automatically reduce my account balance and send a SMS saying that thiswas for my DIALER TUNE. But you will be surprised to know that I HAVE NOT ACTIVATED my dialer tune. So i called customer care but they are also saying thee same thing. They have REDUCED MY ACCOUNT BALANCE MANY TIMES. So now i am affraid of recharging my account. As i have made the no as my permanent no i can not change mmy SIM card. Many of my friend also are the victim of the same trap. Once i have asked one of my brother about that who is acting as a AIRCEL RETAILER. The he REPLIED that THE COUSTOMER CARE EXECUTIVE TOLD HIM THAT THEY THEIRSELVES ACTIVATE THE DIALER TUNE AND CUT THE MONEY.

CAN YOU HELP ABOUT THIS PROBLEM WHERE EVERY AIRCEL CUSTOMER IS TRAPPED.

Company: Aircel
Country: India
State: West Bengal
City: North Dinajpur

  <     >