Reliance Communications
Phone disconnected without intimation

Hello,

I want to share with everyone an absolutely frustrating and disappointing service from Reliance. I have had a postpaid connection since the last 2 months with Reliance. I even paid the bill and got the confirmation for the same on 24th July from their customer service department on my email. However since 1st August, whenever someone dials my number they get the message "Please check the number you have dialed". I called up their customer service and after a wait of 15 minutes on two occasions finally got connected. The lady on the phone refused to help and hung up saying she can't access my account and it has been deleted and I should contact the Reliance outlet. Is this the sort of service Reliance gives to its customers? The phone that I got was a phone that the outlet sold without a bill and know even the phone has stopped working! WTF!?!

Nobody has been able to make me understand how can my account be deleted when I have got a paid bill confirmation from the company only about a week ago?

Reliance is such a pathetic service provider and should be boycotted for deficiency of services and absolute mental harassment! It is simply appalling that this is the sort of service that we are getting from a business group like Reliance. I faced similar issue with their Netconnect broadband USB which they advertise so much. My 7.2 MBPS 3G connection works at the rate .2 MBPS! No one has helped me and now the USB stick is just lkying unused. Reliance got it's Rs. 2, 100 from me for the stick and now it's just junk. These guys only know how to defraud the Indian public. What a pathetic company!

Company: Reliance Communications
Country: India
State: Delhi
City: South Delhi

  <     >