Aircel
Automatic activation of Love pack

Sir,

I have taken the connection of Aircel. My mobile No. 7399905771. On 31.12.2010 at 1:58 PM I received a call from No.7399023265. As soon as I received the call I disconnected the same without pressing any key. After disconnecting the same I got a massage that "Thank you for subcribing LOVE pack". I talked with the customer care of Aircel regarding the matter and expressed the fact, but they did not belive that I had not pressed any key. I also requested to make my No. in such a status that I would never get any kind of unnecessary calls / massage. They had provide me a No. 1909 and advised me to call or sms to this no. with a request "START DND". I had made a sms in that no. but it was intimated that my aircel no. was not a valid one. Today also Rs.7/- has been deducted from my account due to activation of LOVE pack. Today I have tried to deactivate the same as directed by them. However the massage shows that the deactivation has yet not been done. Today also I have talked at their customer case service however no positive respose has received. In addition to this they have not registered my complain.

In this context my kind request to your goodself to help me to overcome the same.

Company: Aircel
Country: India
State: Assam
City: Dhemaji

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