Aircel
Worst Service - Network problem - Bad Customer Support. Never Go For It

Aircel is a company which is full of fraud.

Its just 2 months and I am facing hell lot of problems.

Firstly, their sales people misguide me and then after the connection got activated they said sir we are sorry ..still this is also a good plan.

Secondly, For past 2 months I am facing network problem.

Maximum time I get "PLEASE CHECK THE NUMBER YOU DIALED " even if I am dialing from my phone book and ater sometime its works fine.

Other time " Network Is busy " though from other phone you can instantly coonnect.

Call get disconnected midway.

And now the best part for past 2 months I am not getting any resolution.

There reasons provide are more hilarious :

One reason give: There was a problem with are fiber optics hence for 2 days service was disrupted. Truth: Problem I was facing for past 2 months and still facing.

Other Reason: You will get problem during 6 -9 as thts peak hour time. Hence we cant do anything. Please try to dail after 9 . You will not get Network Busy message.

The customer support will never revert back and maximum time there some kind of update happening at the technical center.

They keep on insisting on we will for sure resolve the problem but infact just to save there records they will close the complain at there end and again you have to log a new complain and it takes 10-15 to reach to there customer support excutive and again he/she will log a complaint.

I suffered with then for almost 2 months and today finally took a call to disconnect the numbrer.

My Aircel Number : 9803005666.

I would advice to everyone to avoid getting trapped in there sales promotions. The best part I did was that I didnt disconnected my old number hence still my old number works.

Company: Aircel
Country: India

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