Aircel
Efund of money

My name is Aakash Chowdhury and my phone no is 7278274791. on the eve of Friday 11th November 11:16pm I complained for the refund of 30rs which was deducted without informing me for a service called music connect. I was told by the customer care to wait for 4 working hrs within that period my problem will be resolved. i waited for the whole night but got no result. next morning i called again and i was told to wait for 24working hrs not 4hrs. Sunday i was told that Saturday and Sunday are not included as working days so wait till Monday. Both Monday and Tuesday was told to wait. they told that when you have complained definitely your money will be refunded. On Wednesday when I called again I was told, you wont be refunded your money.

No one From the customer care informed me about this till Wednesday and now they are saying they wont refund the money for which neither i got any sms nor i activated myself.

This is something ridiculous.

Company: Aircel
Country: India
State: West Bengal

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