Aircel
Unwanted balance deduction

Sir,

I am a customer of Aircel service provider for a long years. Today I have call around 1pm from Aircel customer care and one customer executive (name Avijit...) informed me that I have a valuable customer so I can get an offer that if I maintained balance rs-79/- then a combo offer will be activated in my mobile. The combo consist of 49/- sms pack and a dialer tunes for 30days without any rental charge and service charge and no balance will be deducted from my mobile. At that time my balance was 76/- than I recharged with 10 rs and at that time the sms pack activated but the rs of 49 has been deducted from my balance at around 2pm. Then at 7pm around another 30 rs has been deducted and dialer tunes activated.now my balance is around 3rs. When I call at customer care they said that they have no information about that. I use the Aircel no for a long time so now I have no more faith on Aircel. If I cant get any solution about that I will have to change the service provider from AIRCEL...

so please check my problem...

Yours faithfully

Pinaki Ranjan Bhakat

mob no-9614942176

email id-pinaki.slb@gmail.com

Company: Aircel
Country: India
State: West Bengal
City: West Medinipur

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