Airtel
Delay in verification

Hello,

My name is Vivek Khaire. I requested for the the new Airtel post paid connection on thursday (20-12). the same day the executive came and collected documents and cash and handover me the new blak sim card. At that time he promises that within 24 HRS YOUR NEW NUMBER WILL GET STARTED AFTER THE DUE VERIFICATION. THEN AFTER THAT I GOT A CALL FROM AIRTEL CUSTOMER CARE TO KNOW THE AVAILABILITY OF MINE OR MY FAMILY MEMBERS AT THE GIVEN ADDRESS. I REPLIED THAT I AM THE ONLY PERSON RIGHT NOW RESIDING IN WORKING DAYS I WILL NOT BE AVAILABLE OVER THERE SO KINDLY COME ON SATURDAY OR SUNDAY AND CUSTOMER CARE OFFICER AGREED TO DO THE SAME AND ALSO ASKED ME TO STAY THERE AT HOME IN WEEKEND. AS DECIDED I WAS THERE ONLY AT MY RESIDENCE. BUT THERE WAS NO VERIFICATION TILL TODAY. I LOST MY WEEKEND AND FEW IMPORTANT SCHEDULED ASSIGNMENTS BECAUSE OF AIRTEL AND NOW THE VERIFICATION WILL AGAIN GOING TO BE DELAYED DUE TO HOLIDAYS AND AVAILABILITY. SO I WANTED TO ASK AIRTEL WHY YOU ARE DOING SUCH A FALSE PROMISES WHICH YOU CANT COMPLETE AND WHO IS NOW RESPONSIBLE FOR ALL THIS MATTER. AND HOW LONG IT WILL TAKE FOR VERIFICATION AND TO START MY NUMBER

Company: Airtel
Country: India
State: Delhi
City: New Delhi

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