Airtel
Recharge successful but not received data even after confirmation msg

Hi, I am Shashank Bhushan from U.P. East and my mobile number is 919559945543. I recharged with (Rs. 45) 3G Data Pack, i got an confirmation msg, that the plan has been successfully activated & i've got 150MB 3G Data. But, i did not get any data, i called CC, they are saying different different things, like you have consumed all data, next one says no recharge has been done, different people saying different things.

I've checked there website and then recharged via E-top, but when i told them this, they all started saying that the plan is only available as Rs. 45 in self care and through CC online activation. But there's nothing mentioned like this in there website! They said that through E-top i have to recharge with Rs. 47 for the same pack & in Rs. 45 E-top i will get a A2A Tarriff...

They denied submitting any complaints and the CC executive started using vulgar language and when i asked his full name he denied to tell!!!

They are saying that i should call CC before every recharge, to know the status of the plans! Are they dumb?

I need immediate help!!!

Company: Airtel
Country: India
State: Uttar Pradesh
City: Lucknow

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