Aircel
Deduction of balance

I have purchased the Aircel sim on 18 may and from that day to today my rs is deducted from my account. Whenever I complain in the outlet they show the database and it show that the balance is deducted for the downloading a wallpaper and using Internet but actually I have not downloaded any of the wallpaper and not used Internet. When I have mailed to them for the same they contact me next day and when I have told them the problem they told me to contact me next day, but they haven't called me, after that again I have mailed them they have called and again I have repeated my problem they told me they will look into the database and again they will call me next day but the same result no call after that.

I got my internet recharge within 10 min after receiving the message about its expiration and in these time interval how can I use my internet without touching them and I got my balance deduct. I have balance of 328 on that night and in the morning I had 0 rs balance.

Once I got my 100 rs balance deducted, they say it is for downloading the wallpaper their is no wallpaper downloaded in my mobile device.

Please look into the matter and give me my 400 rs deducted for wrong reason. Had a worst exprience and I regret association with the company.

From

Ishank Shah

9807776558

Company: Aircel
Country: India
State: Uttar Pradesh
City: Varanasi

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