Vodafone
Sim card not received

Vodafone was/is offering a scheme in my college (IIT-D) to buy a postpaid sim.

10th jan: I filled the form to convert my vodafone number (9711282452) into postpaid. The vodafone guy told me I could collect my new sim from him from my campus tomorrow i.e on 11th jan. He did not show up since then.

13th jan: my prepaid service was discontinued and was converted into postpaid but I hadnt received my sim. My family had been trying to contact me but couldnt. I have missed quite a few important calls since that time.

15th jan: vodafone wants to provide me with the new sim by tomorrow i.e. 16th jan. But what about the trouble I had to go through because of their executive who failed to show up at the place where he had his stall?

Secondary complaint: What about the rs. 200 or so balance of mine that was there in my prepaid sim in which service was discontinued?

Company: Vodafone
Country: India
State: Delhi

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