Aircel post paid
Poor customer service

Dear sir/mam,

As below said mail till now my problem not solved by your team. Regarding this i was many times contact your aircel customer executive through phone and directly also complaint given but they cant able to resolve my issue. Then how they are initially given a promise to service better. Due to this we are again go to our old network"Airtel". Comparing to this which is more better we think. Very lazy & worst network. In future i never recommend your network to others.

If your network switch to aircel means the following problems you will be face.

The following problem faced after changed the 'Aircel" network.

* Customer care cannot able contact.

* Dialer tune canot able to set.

* My account not able to access.

* wrongly excess bill.

* Network problem.

so that dear friends dont change your network through port.this for your advise.

On Fri, 10 Feb 22:49:22 0530 wrote

Dear Subscriber,

Thank you for writing to Aircel.

With reference to your e-mail dated 10/02,

regarding unable to access self-care for the Aircel

mobile number 9894733161,

we would like to inform that your concern has been forwarded to respective department and we will revert to within 72 working hours.

Your service request number:

1-7571426351

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Thanking you and assuring you of our best services at all times.

Warm Regards,

Madhan Raj

AIRCEL

Customer Service Delivery

PS:

In case, you require any further assistance, please

> Call our toll free number 9841012345 available only from your local Aircel mobile.

> Mail us at Corporatecare@aircel.co.in

> Mail us at talktoaircel@aircel.co.in

&&&&&&- Original Message &&&&&&-

From: tskumar06@rediffmail.com

Received: 2/10 9:17 PM

To: Chn - CorporateCare (E)

Cc: SRINIVASAN.PATCHAIMUTHU@AIRCEL.CO.IN; tskumar06@rediffmail.com

Subject: My acoount not able to access-9894733161

Dear sir/mam,

This is T.Senthil Kumar and mobile number 9894733161 A/C no.1_6864112141.These number i am using from past 2 month when i have access My account through internet it shows"INVALID ACCOUNT NUMBER"

Please recify my issue ASAP.

Herwith i have attached the screen shot for your further reference.

T.Senthil Kumar,

9894733161

Thanks&Regards,

Senthil Kumar. T

Company: Aircel post paid
Country: India
State: Tamil Nadu
City: Kanchipuram

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