Aircel Postpaid Connection
Poor customer service by Aircel

I applied for a corporate postpaid connection from aircel 7 days ago, still the line has not started. First of all they give all sorts of offer exclusive for your firm and their representative will be so nice - but only till you fill the form. Expert in giving misleading and incomplete information. Even their trained representatives are not aware of the complete set of documents which are required. Then they will not attend or return your calls. It has been 7 days still they are not able to complete the verification. When reputed companies have done a thorough verification and you are issuing a corporate connection, specially to the employees of a particular company, that too to a person who is already using a different product of the same vendor (aircel) for the past few months, i cant understand what is taking so much time. As a responsible citizen I understand the security matters and is ready to cooperate but till when? how many days are required for a verification? This is a upcoming brand in western india, if the customer service remains the same, it will soon loose it developing reputation. A request to the aircel authorities to please give extra care in training representatives who make or break the reputation of the company

Company: Aircel Postpaid Connection
Country: India
State: Maharashtra
City: Mumbai City

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