Aircel prepaid
Line disconnected by customer care executive

Respected,

Sir/Madam,

I am a aircel prepaid customer from the date when they launched prepaid service in kolkata. My mobile no is 9804175517. Yesterday (21/02/10) My balance was deducted & when i asked the reason for that deduction they told me that they get a request from my cell to activate caler tune facility. Although i dont make any request for caller tune. Then i request him to transfer my call to his boss but he hold my call on waiting near about 1/2 an hour. This was continued further and further. After 3 times i asked that people that they really give my call to his boss or not, then some hot argument between us and the executive tod me that he is going to disconnect my line. Today afternoon i was discovered that they realyy disconnect my line.

After that the customer care does not say anything properly how i can activate my no.

I need a real punishment for that particular customer care executive.

With best regards,

Bablu sen

9804175517

9239159695

Company: Aircel prepaid
Country: India

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