Airlet
Sms scheme

I am the retailer of Airtel. I have recharged of Rs. 102/- on 9998092975 (this is a sms scheme 15000 sms in 102/- val. 30 days) on 12.1.2010 at 6.58 pm, transaction Id : 147405898 but after about 60 hrs. customer has not received benefits of the scheme, customer has complaint about the matter to me, i inquired in customer care, than told me scheme will activated within 24 hrs. that customer has complaint again. than... on 14.1.2010 I inquired to customer care. he told me scheme is activated. but that is not true, i inquired again that he told our executive called you within half & hrs. but today 15.1. 10.45 i talk to mr. kamlakar (Customer care person) he told me you didn't recharge on this number, how is it possible, customer received sms & i am also received confirmation sms. now mr. Kamlakar told me again our executive called you within half & hrs. they did not roll back Rs. 102 otherwise give benefits of scheme.

Company: Airlet
Country: India

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