Airtel
Prepaid recharge not done

My son paid Rs. 222/- for recharging his prepaid Airtel connection 9177406252 on 16th April evening in Hyderabad. He got a SMS saying it is recharged and paid the money. Next day (today) he sees that the money has not come to his mobile account. Customer care said that they have no record that recharge has been done. Today, 17th April the dealer (shopkeeper) where he has recharged, denied he knows about the recharge. Earlier, thinking everything about the recharge is fine, he deleted the sms about the recharge. Just to have the identification of the shopkeeper, he recharged the mobile again today for Rs. 222/- from the same shopkeeper and the recharge was fine. The message that came in sms reads like this:

RECHARGE SUCCESSFUL on 17-04 at 02:34 PM. Talktime Rs. 222.00 TransID 951346596.

I think he was clearly cheated of Rs. 222/-. Please look in it and retrieve the lost amount.

Thanks

Company: Airtel
Country: India
State: Andhra Pradesh

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