Airtel
Wrong billing

I have been an airtel customer using the mobile phone service until April when I closed the account. The a/c number is 104-100003874. I have enquired about details of requirements for closing account and have paid outstanding dues at the time of Rs 501). I got an e-mail receipt from Airtel acknowledging the same (receipt no. 42571658; dated 30 May). More then 2 months later, I got a bill by postal mail from Airtel for unpaid dues again. I ignored this as I did not have time to run after false claims such as this. I got a second statement of unpaid dues, this time with warning of a penalty. Last week I received a DD from Airtel for the refund of my deposit which was Rs 6000, from which they have deducted Rs 711 as "outstanding dues". This amounts to fraudulent billing since I closed my account prior to making the final payment. Apparently, others I know have had false bills sent by airtel after closing their account.

Company: Airtel
Country: India
State: Andhra Pradesh

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