Airtel
Poor Service

Want to break the 12 Years of LOYALITY with Airtel for only reason that poor service they are providing, I have been using this connection with AIRTEL since 12 Years. I have been to overseas for 3 months, before going i have changed the plan to Prepaid JAN. As i have not used it for 3 months Airtel has disconnected my number and released to FREE POOL. well then i reached the Airtel customer service and found the process of getting the number back if it is not been realeased in to the market

Its been 10 days i have been roaming round the Airtel Offices (3 times) aswell as reaching Customer Service (atleast 10 calls) and NODAL Offricers (4 calls) but they are not providing me a proper response or advising me.

* Airtel office persons are saying they have sent mail to their Head office and the Head office personals are not responding to their emails "what we can do"

* Nodal Officer Guys been telling me that "we will give a try sir to your find whether number is available or not" I dont understand what mean by Try when there should be a process and i just want (YES or NO)

I would like to get to your notice that 3 people from my Family are using AIRTEL (One is 12 years connected and another is 5 years connected), but after this incident iam feeling Frustated with this Mobile Service Provider.

I NEED the RESPONSE IMMEDIATELY for this request

Company: Airtel
Country: India
State: Andhra Pradesh

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